City of Suwanee Public Works Division
The Public Works Division's responsibilities include grounds maintenance, road and sidewalk maintenance, street sign installation, fleet maintenance, snow and ice control, water treatment and distribution system maintenance, and litter control.

All service requests should be directed to:
Tammy Hiler, public works administrative assistant, 770/945-8996, ext. 252, or Bill Barnes at ext. 281.

Grounds Maintenance
The Public Works Division maintains City property, including City Hall, four parks, two cemeteries, the Suwanee Creek Greenway, and certain right-of-ways. Maintenance activities include cutting grass, edging, graffiti removal, leaf removal, meeting room set-up, and trash collection.

Road and Sidewalk Maintenance
Public Works is responsible for maintenance of all roads within the City limits, except for Lawrenceville-Suwanee Road and Buford Highway, which are maintained by the Georgia Department of Transportation (DOT), and McGinnis Ferry Road, Peachtree Industrial Boulevard, Satellite Boulevard, and Suwanee Dam Road, which are maintained by Gwinnett County DOT.

Each year, the City’s public works and inspections department performs a road improvement needs assessment analysis of City-maintained streets. The needs assessment takes into consideration pavement conditions and deficiencies, such as alligator cracking, patching and pot holes, as well as traffic volume. The roads selected for improvement are determined based on need, available funding through the Georgia DOT’s Local Assistance Resurfacing Program, and available City funds. Public Works issues an annual contract for roadway patching and resurfacing services. Department personnel handle pothole and sidewalk repair.

Street Sign Installation
Public Works installs and maintains street signs on all roads on which it has maintenance responsibility. These include speed limit, stop, and yield signs, among others. Prior to scheduling installation, the Public Works Division will evaluate all requests for street signs for compliance with requirements set forth in the Manual on Uniform Traffic Control Devices. Please note that speed limits on City streets are set based on an engineering study and cannot be arbitrarily changed.

Snow and Ice Control
Occasionally, winter surprises us and dumps snow or, worse, freezing rain on Suwanee. When this happens, Public Works implements the City's Snow and Ice Storm Emergency Plan. This entails plowing and spreading salt on roads and bridges within the City limits according to priorities set forth in the plan. Our main goals are to keep the roads clear for emergency vehicles and to prevent accidents caused by icy roads.

Water Treatment and Distribution System Maintenance
If you live in the historic Old Town area, you probably are served by the City's water utility. Suwanee's water system has approximately 300 connections and serves an estimated 800 people. The system draws high-quality water from a 235-foot deep well. The water is chlorinated and fluoridated inside the well house before being pumped into the distribution system. A 150,000-gallon water tank stores water for high demand periods.

The section shaded in blue in the map above indicates the area served by the City of Suwanee water system.

Public Works personnel maintain the chlorine and fluoride injection pumps on a daily basis and test the treated water for chlorine and fluoride residuals, an indicator of water quality. Suwanee's water is tested monthly for microbial contamination. Through a partnership with the Georgia Department of Natural Resources, Suwanee's water is tested annually for the presence of more than 57 contaminants, giving Old Town citizens a high level of confidence that their water is safe.

Click here to access the City's latest water quality report.

Fleet Maintenance
Public Works personnel are responsible for performing preventive maintenance on the City's vehicles, including 13 pick-up trucks, one car, and a variety of light and heavy equipment.

Litter Control
Public Works employees are assisted by community service workers in picking up trash along City right-of-ways.