Public Works Services

City of Suwanee Public Works Division
The Public Works Division's responsibilities include grounds maintenance, road and sidewalk maintenance, street sign installation, fleet maintenance, snow and ice control, water treatment and distribution system maintenance, and litter control.

All service requests should be directed to:
Tammy Hiler, public works administrative assistant or Bill Barnes at 770/945-8996.

Grounds Maintenance
The Public Works Division maintains City property, including City Hall, four parks, three cemeteries, the Suwanee Creek Greenway, and certain right-of-ways. Maintenance activities include cutting grass, edging, graffiti removal, leaf removal, meeting room set-up, and trash collection.

Road and Sidewalk Maintenance
Public Works is responsible for maintenance of all roads within the City limits, except for Lawrenceville-Suwanee Road and Buford Highway, which are maintained by the Georgia Department of Transportation (DOT), and McGinnis Ferry Road, Peachtree Industrial Boulevard, Satellite Boulevard, and Suwanee Dam Road, which are maintained by Gwinnett County DOT.

Each year, the City’s public works department performs a road improvement needs assessment analysis of City-maintained streets. The needs assessment takes into consideration pavement conditions and deficiencies, such as alligator cracking, patching and pot holes, as well as traffic volume. The roads selected for improvement are determined based on need, available funding through the Georgia DOT’s Local Assistance Resurfacing Program, and available City funds. Public Works issues an annual contract for roadway patching and resurfacing services. Department personnel handle pothole and sidewalk repair.

Street Sign Installation
Public Works installs and maintains street signs on all roads on which it has maintenance responsibility. These include speed limit, stop, and yield signs, among others. Prior to scheduling installation, the Public Works Division will evaluate all requests for street signs for compliance with requirements set forth in the Manual on Uniform Traffic Control Devices. Please note that speed limits on City streets are set based on an engineering study and cannot be arbitrarily changed.

Snow and Ice Control
Though Suwanee typically enjoys a temperate Southern climate, occasionally the City does experience winter snow, sleet, freezing rain, or ice. When that happens, the public works department’s main goal is to keep roads clear for emergency vehicles and prevent accidents.

Each weather event is unique. Planning begins as weather approaches, and plans are adapted as conditions develop. The department works to return street access to normal as soon as possible. Initial efforts are focused on major roads and arteries. Temporary road closures may occur when conditions become too dangerous.  (Some roads in the City are maintained by the Georgia Department of Transportation or Gwinnett County Department of Transportation.) Neighborhood streets are addressed as soon as possible, if conditions allow.


The section shaded in blue in the map above indicates the area served by the City of Suwanee water system.

Water Treatment and Distribution System Maintenance
If you live in the historic Old Town area, you probably are served by the City's water utility. Suwanee's water system has more than 325 connections and serves nearly 850 people. The system draws high-quality water from a 235-foot deep well. The water is chlorinated and fluoridated inside the well house before being pumped into the distribution system. A 150,000-gallon water tank stores water for high demand periods.

Public Works personnel maintain the chlorine and fluoride injection pumps on a daily basis and test the treated water for chlorine and fluoride residuals, an indicator of water quality. Suwanee's water is tested monthly for microbial contamination. Through a partnership with the Georgia Department of Natural Resources, Suwanee's water is tested annually for the presence of more than 57 contaminants, giving Old Town citizens a high level of confidence that their water is safe.

Click here to access the City's latest water quality report.

Stormwater Management
Stormwater refers to water generated by precipitation events as well as water from washing cars, irrigation, pressure washing, commercial activities, and other sources. The City operates under its MS4 (Municipal Separate Storm Sewer System) permit and Stormwater Management Plan to maintain stormwater infrastructure, address illicit discharges, provide public education, and prevent pollution.  Inspecting, testing, monitoring, repairing, and planning are just some of the activities that go into our comprehensive stormwater plan.  More information is available on the Stormwater Management page.

Fleet Maintenance
Public Works personnel are responsible for performing preventive maintenance on the City's vehicles, including 13 pick-up trucks, one car, and a variety of light and heavy equipment.

Litter Control
Public Works employees are assisted by community service workers in picking up trash along City right-of-ways.