Public Works Services

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Public Works

City of Suwanee Public Works Division

The Public Works Division's responsibilities include grounds maintenance, road and sidewalk maintenance, street sign installation, fleet maintenance, snow and ice control, water treatment and distribution system maintenance, and litter control.

All service requests should be directed to:

Click here for more information regarding Suwanee's approach to public works.Click on the banner for more info

Grounds Maintenance

Grounds Maintenance

Public Works maintains city property, including City Hall, City of Suwanee parks, cemeteries, the Suwanee Creek Greenway, and certain right-of-ways. Maintenance activities include cutting grass, edging, graffiti removal, leaf removal, meeting room set-up, and trash collection.

Road and Sidewalk Maintenance

Public Works is responsible for maintenance of all roads within the city limits, except for Lawrenceville-Suwanee Road and Buford Highway, which are maintained by the Georgia Department of Transportation (DOT), and McGinnis Ferry Road, Peachtree Industrial Boulevard, Satellite Boulevard, and Suwanee Dam Road, which are maintained by Gwinnett County DOT.

Each year, the city’s public works department performs a road improvement needs assessment analysis of city-maintained streets. The needs assessment takes into consideration pavement conditions and deficiencies, such as cracking, patching, and potholes, as well as traffic volume. The roads selected for improvement are determined based on need, available funding through the Georgia DOT’s Local Assistance Resurfacing Program, and available city funds. Public Works issues an annual contract for roadway patching and resurfacing services. Department personnel handle pothole and sidewalk repair.

Street Sign Installation

Public Works installs and maintains street signs on all roads on which it has maintenance responsibility. Prior to scheduling installation, the Public Works division will evaluate all requests for street signs for compliance with requirements set forth in the Manual on Uniform Traffic Control Devices. Please note that speed limits on city streets are set based on an engineering study and cannot be arbitrarily changed.

Snow and Ice Control

Snow Control

Though Suwanee typically enjoys a temperate Southern climate, occasionally the city does experience winter snow, sleet, freezing rain, or ice. When that happens, Public Works’ main goal is to keep roads clear for emergency vehicles and prevent accidents.

Each weather event is unique. Planning begins as weather approaches, and plans are adapted as conditions develop. The department works to return street access to normal as soon as possible. Initial efforts are focused on major roads and arteries. Temporary road closures may occur when conditions become too dangerous.  Neighborhood streets are addressed as soon as possible, if conditions allow.

Water Treatment and Distribution System Maintenance

Water System Map
The blue section indicates the area served by the City.

If you live in the historic Old Town area, you probably are served by the city's water utility. Suwanee's water system has approximately 352 connections and serves approximately 915 people. The system draws high-quality water from two groundwater wells (a 235-foot well and a 600-foot well) and is then stored in a 150,000-gallon elevated water tank for high demand periods.  The raw water is treated with chlorine disinfectant, fluoride, and phosphate before being pumped into the distribution system.

Public Works personnel maintain the chlorine, fluoride, and phosphate injection pumps on a daily basis and test and monitor for some water quality parameters daily. Other water quality parameters are monitored less frequently such as monthly, quarterly, yearly, etc., because the concentration is not expected to vary significantly between monitoring. Through a partnership with the Georgia Department of Natural Resources’ Environmental Protection Division, Suwanee's water is tested annually for the presence of more than 57 contaminants, giving its water customers a high level of confidence that their water is safe.

Stormwater Management

Stormwater ManagementStormwater refers to water generated by precipitation events, as well as water from washing cars, irrigation, pressure washing, commercial activities, and other sources. The city operates under its Municipal Separate Storm Sewer System (MS4) permit and Stormwater Management Plan to maintain stormwater infrastructure, address illicit discharges, provide public education, and prevent pollution.  Inspecting, testing, monitoring, repairing, and planning are just some of the activities that go into our comprehensive stormwater plan.  More information is available on the Stormwater Management page.

Fleet Maintenance

Public Works personnel are responsible for performing preventive maintenance on the City's vehicles, including work vehicles and a variety of light and heavy equipment.

Litter Control

Public Works employees are assisted by community service workers in picking up trash along city right-of-ways.