Covid-19 City Information Portal

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On April 20, 2020, Governor Brian Kemp issued an Executive Order allowing certain businesses to reopen in coming days. The Order states municipalities cannot put measures in place that are more or less restrictive than the Governor's Order and preempts all local emergency orders related to COVID-19.

The Order also makes the State of Georgia responsible for all aspects of implementation. As such, the City of Suwanee is not authorized to enforce neither our previous Orders nor provide you with interpretation or guidance on the Governor’s Order. 

Please contact the Office of the Governor at or 404-656-1776 for further information and guidance.  For help with enforcement of the Order, contact the Gwinnett County Sheriff's Office at 770-619-6500. 

City Facilities Closed to the Public

City Hall, Police Station, Police Training Center, Court, and Public Works buildings will reopen to the general public on May 14, 2020. Many city services can be accessed by phone or online as outlined below.  Please continue reading to learn more about contact information and accessibility options. 

City Hall

City Hall will reopen to the general public on May 14, 2020. 

City Hall General Information: 770-945-8996

Suwanee Police

Suwanee Police is a 24 hour a day operation and will continue to serve the needs of the community. The Police station will reopen to the general public on May 14, 2020 from 8 am until 4:30 pm.

Suwanee Police: 770-945-8995 or 911

Municipal Court

All Suwanee Municipal Court Sessions in April and May have been cancelled. Continuance letters have been mailed; anyone who has not received communication should contact the court at 770-945-6962 to confirm new court dates. For more information please call 770-945-6962.

For information regarding probation services, traffic citations, court payments, or any other basic city activity in light of COVID-19, click here.

Official City Meetings

Postponed upcoming public meetings including City Council, Planning Commission, Downtown Development Authority, Zoning Board of Appeals, Harvest Farm Board, Public Arts Commission, Suwanee Fest Committee, etc. (through May 31, 2020).

Public Gatherings at City Facilities

The City of Suwanee, along with neighboring cities Duluth and Lawrenceville, is suspending events until July 10, 2020.

(Exception: Due to its small size and special characteristics, the city’s open-air Farmers Market will continue with certain recommended operational adjustments until further notice.)

Other City Facilities

The Suwanee Welcome Center is closed until further notice. City parks and park restrooms will remain open. Park pavilion rentals are suspended. City playgrounds are also closed.

General Inquiries

For all other city-related questions or general inquiries please call the City Hall main line at 770-945-8996.

Health Related Questions

For all heath related questions, please call the Gwinnett Health Department at 404-323-1910 or State Health Department at 866-PUB-HLTH.

Stay Informed

This situation is evolving quickly, so it’s important to keep yourself updated on developments. We strongly recommend monitoring these websites for official information on a regular basis:


The Georgia COVID-19 Emotional Support Line provides 24/7 free and confidential assistance to callers needing emotional support or resource information as a result of the COVID-19 pandemic. The Emotional Support Line is staffed by volunteers, including mental health professionals and others who have received training in crisis counseling.