Covid-19 City Information Portal

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Governor Brian Kemp's April 3, 2020 Shelter in Place Order preempts all local emergency orders related to COVID-19. 

It makes the State of Georgia responsible for all aspects of implementation. The State Order also supersedes and suspends all previous county or city Orders.  

As such, the City of Suwanee is not authorized to enforce neither our previous Orders nor provide you with interpretation or guidance on the Governor’s Order. 

Please contact the office of the Governor at, or 404-656-1776 for further information and guidance. 

City Facilities Closed to the Public

City Hall, Police Station, Police Training Center, Court, and Public Works buildings are temporarily closed to the general public until further notice. Please do not visit these facilities seeking service.

Many city services can be accessed by phone or online as outlined below.  Please continue reading to learn more about contact information and accessibility options. 

City Hall

City Hall is temporarily closed to the general public.  Essential employees will continue to report and maintain essential operations.  However, at this time all direct public interactions are suspended.  To encourage online payments, convenience fees for online payments will be suspended where possible.

City Hall General Information: 770-945-8996

For information regarding building inspections, business licenses, water bill payments, or any other basic city activity in light of COVID-19, click here.

Suwanee Police

Suwanee Police is a 24 hour a day operation and will continue to serve the needs of the community. While the Suwanee Police Station building will be closed to the general public, it will continue to be accessible for emergency situations only. Many police services will be handled over the phone. The Training Center is closed. 

Suwanee Police: 770-945-8995 or 911

For information regarding police reports in light of COVID-19, click here.

Municipal Court

All Suwanee Municipal Court Sessions are postponed through the end of April.  For more information please call 770-945-6962. Click here to download a PDF of rescheduled court dates.

For information regarding probation services, traffic citations, court payments, or any other basic city activity in light of COVID-19, click here.

Official City Meetings

Postponed upcoming public meetings including City Council, Planning Commission, Downtown Development Authority, Zoning Board of Appeals, Harvest Farm Board, Public Arts Commission, Suwanee Fest Committee, etc. (through March 31).

Public Gatherings at City Facilities

Following CDC recommendations, for the next eight weeks (until May 10, 2020) the city will cease public gatherings on city facilities containing more than 50 people.

(Exception: Due to its small size and special characteristics, the city’s open-air Farmers Market will continue with certain recommended operational adjustments until further notice.)

Other City Facilities

The Suwanee Welcome Center is closed until further notice. City parks and park restrooms will remain open. Park pavilion rentals are suspended. City playgrounds are also closed.

General Inquiries

For all other city-related questions or general inquiries please call the City Hall main line at 770-945-8996.

Health Related Questions

For all heath related questions, please call the Gwinnett Health Department at 404-323-1910 or State Health Department at 866-PUB-HLTH.

Stay Informed

This situation is evolving quickly, so it’s important to keep yourself updated on developments. We strongly recommend monitoring these websites for official information on a regular basis: